Patient Info

What to Expect at Your First Appointment

At Ace Physique, our goal is to make your first appointment as smooth and informative as possible. You’ll receive personalized care and a clear understanding of your treatment plan. Expect a thorough evaluation and a collaborative approach to your recovery.

Your initial visit in Calgary, AB will feel similar to arriving at any medical office. Here’s what you can anticipate:

  1. Check-In: Upon arrival, register at the front desk and provide your insurance information and any other relevant paperwork, such as referrals or medical reports.
  2. Initial Evaluation: You’ll have a comprehensive evaluation with one of our physiotherapists, who will assess your medical history, current condition and your goals.
  3. Physical Examination: Our therapist will conduct a thorough physical examination to evaluate your range of motion, strength, and movement patterns.
  4. Treatment Plan: Based on your evaluation, we will develop a tailored therapy plan and discuss it with you. This will include education and instruction on your initial treatments that typically focus on alleviating pain and improving mobility.
  5. Ongoing Sessions: After your evaluation, we will schedule your subsequent sessions and discuss how we can optimize your therapy to help you achieve your goals..

Feel free to reach out if you have any questions or concerns!

Want to Save Time? To expedite your first visit, consider filling out your patient forms online.

Intake Forms

If you wish to save time on your first visit, please fill them out online or print the patient forms below, fill them out, and bring them with you to your appointment. If you do not have time to print them ahead of time, arrive at least 15 minutes early to give yourself plenty of time to finish them before your appointment.

Intake Form Ace

Electronic Transmission Authorization And Consent Form

WCB Intake Forms

Referring Physicians

We value strong partnerships with physicians to ensure seamless, patient-centered care. Our team provides detailed progress reports and works collaboratively to support your patients’ recovery and rehabilitation goals. Referring is simple—fill out the form below and email to info@acephysique.ca to coordinate care for your patients.

Referring Physicians

Direct Access

See a Physiotherapist Without a Referral

Did you know you can visit a physiotherapist directly without a referral? Regardless of whether your issue is new or longstanding, you can schedule a visit at Ace Physique in Calgary, AB today!

Direct Access allows you to see a physiotherapist without needing approval from your physician. This means you can bypass unnecessary delays and start your recovery sooner.

Benefits of Direct Access

  • Time-Saving: No need to wait for a doctor’s appointment or referral.
  • Cost-Effective: You can avoid additional copays by seeing a therapist directly.
  • Increased Satisfaction: Research shows that patients often report higher satisfaction when utilizing Direct Access for treatments.

Health insurance can be complex, but Direct Access is generally covered by many private health insurance plans. Always verify your specific coverage before your visit. For more information, feel free to contact us!

Payment Options

Direct Billing to Insurance

We Direct Bill most insurance companies

Fees are covered by:

  • Private Insurance for Extended Health Benefits
  • Car Insurance for Motor Vehicle Accidents
  • Workers’ Compensation Board (WCB) for work injuries

Please contact us for more direct billing information.

Direct Billing Available

MVA – Insurance direct billing

Recovering from a motor vehicle accident can be challenging, both physically and emotionally. At Ace Physique, we specialize in providing personalized physiotherapy for individuals affected by car accidents, focusing on reducing pain, improving mobility, and restoring function.

If you’ve been injured in a motor vehicle accident (MVA), you may qualify for physiotherapy coverage through your auto insurance. To begin, you’ll need to report your accident to your insurance provider and obtain a claim number. With this, you can start physiotherapy, and our team will guide you every step of the way. Common injuries we treat include whiplash, back pain, soft tissue injuries, and more.

Steps to Start Treatment

  • Report your accident to your insurer and receive a claim number.
  • Obtain any necessary referrals from your physician.
  • Schedule your initial physiotherapy assessment with us.

Let us support your recovery journey with care and expertise, helping you regain your health and confidence after an accident.

WCB approved direct billing

Work-related injuries can significantly impact your health, mobility, and ability to perform daily tasks. At Ace Physique, we are here to support you in your recovery with physiotherapy services approved by the Workers’ Compensation Board (WCB).

If you’ve sustained a workplace injury, your employer and physician can help you file a WCB claim. Once your claim is approved, you may begin physiotherapy, and our experienced team will work with you to develop a personalized treatment plan that addresses your injury and recovery goals. From reducing pain and inflammation to improving strength and mobility, our physiotherapy and acupuncture services are designed to help you return to work safely and confidently.

What You Need to Bring

  • Your WCB claim number
  • Any relevant documentation (e.g., referral from your physician)

Our goal is to ensure a smooth process for you. Let us help you restore your physical health and get back to work with confidence.

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Spread the Word!

If you know someone in Calgary, AB who could benefit from physiotherapy, massage therapy, acupuncture or chiropractic care, please share your experience with them. Fill out the form below to refer a friend, and we will reach out to provide more information on how we can assist them.

This field is for validation purposes and should be left unchanged.
Your name(Required)
Your friend's name(Required)
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To know more about our Loyalty program, please enquire at the front desk.

How did we do?

Your feedback helps us improve! Let us know about your experience so we can continue providing the best care possible. Take a quick survey and share your thoughts—we appreciate your time and input!

This field is for validation purposes and should be left unchanged.
Name(Required)
Please rate the survey questions below based on the following scale. N/A = Not Applicable 1 = Unsatisfactory 2 = Fair 3 = Average 4 = Good 5 = Excellent
1. Was our staff friendly and helpful on the phone with you? *(Required)
2. Have all office staff members been courteous and helpful? *(Required)
3. Were your benefits adequately explained to you? *(Required)
4. Have the office and treatment areas always been clean and comfortable? *(Required)
5. Did the clinic have scheduled appointments at convenient times for you? *(Required)
6. Was it easy to schedule your appointments? *(Required)
7. Were you always seen promptly when you arrived for treatment? *(Required)
8. Was the check-in process prompt and efficient? *(Required)
9. Was your therapist courteous and helpful? *(Required)
10. Did your physician/therapist fully explain your problem and how they would treat it? *(Required)
11. Did you receive a home program and were you instructed properly in activities to do at home? *(Required)
12. Would you recommend this facility to your friends or family? *(Required)
13. Will you return to our practice if future care is needed? *(Required)
14. How was your overall satisfaction with your experience in therapy? *(Required)

Frequently Asked Questions